How we collect, use and protect personal data

Web Developers London Ltd is a software development company registered in England and Wales. We provide custom software development, enterprise web applications, portal development, SaaS platform development, API integration, Moodle and LMS services, AWS cloud infrastructure, hosting support and business automation solutions.

We act as the controller for personal data collected through this website and through direct business communication with us.

We may collect personal data when you complete a contact form, email us, call us, send a WhatsApp message, request a proposal, discuss a project or use our website.

• Name, job title, organisation name and contact details.
• Email address, telephone number and enquiry details.
• Information about your software requirements, existing systems, hosting needs, Moodle environment, portal requirements or project objectives.
• Communication history relating to enquiries, proposals, support requests, software projects and service discussions.
• Technical information such as IP address, browser type, device type, operating system, pages visited, referral source and approximate location.

We use personal data to respond to enquiries, understand your requirements, prepare proposals, communicate about projects, provide contracted services, support existing clients, maintain website security and improve website performance.

• To respond to contact form submissions, emails, calls and WhatsApp messages.
• To discuss custom software, portal development, SaaS platforms, Moodle services, APIs and AWS cloud infrastructure.
• To provide project communication, technical support, maintenance and service updates.
• To improve our website content, search engine visibility and user experience.
• To comply with legal, accounting, tax, security and regulatory obligations.

We process personal data where it is necessary to respond to enquiries, take steps before entering into a contract, perform a contract, comply with legal obligations, pursue legitimate business interests or where consent has been provided.

Our legitimate interests include operating a secure business website, responding to business enquiries, marketing relevant software services, managing client relationships, improving website performance and protecting our systems.

We may use Google Analytics, Google Search Console and related website measurement tools to understand how visitors find and use our website. These tools help us review traffic, search performance, indexing issues, page engagement, technical errors and user journeys.

Analytics information may include device information, browser details, approximate location, visited pages, referral source, session duration and interaction data. Where required, non-essential analytics cookies will only be used after consent has been provided.

We do not sell personal data. We may share limited personal data with trusted service providers where required for website hosting, cloud infrastructure, analytics, email delivery, security, accounting, legal compliance, project delivery or technical support.

Where suppliers process personal data on our behalf, we expect them to process it securely and only for the purpose agreed with us.

We keep personal data only for as long as required for the purpose it was collected. This may include enquiry management, proposal records, contract delivery, project support, accounting records, legal obligations, service maintenance and legitimate business administration.

Depending on the circumstances, you may have the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing and data portability. You may also withdraw consent where processing is based on consent.